HEALTH RELATED INFORMATION:

Disclaimer: The information contained in the Web Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Web Site (including, but not limited to, information that may be provided on the Web Site by healthcare or nutrition professionals employed by or contracting with C5 Training Space) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use.
Enhancing the body’s natural defence system (immunity) plays an important role in maintaining optimum health. However, it is important to know that strong immune system may not prevent you from contracting COVID-19, but various research reports suggest that patients with good immunity levels are able to fight the COVID-19 infection better.
Recommendations provided by our Nutritionist may help in improving your immunity. These recommendations must not be considered as medical advice for prevention and/or treatment of COVID-19. Adherence to these recommendations will not ensure successful prevention and/or treatment of COVID-19. Furthermore, these recommendations must not be interpreted as setting a standard of care or be deemed inclusive of all proper methods of care nor exclusive of other methods of care for prevention and/or treatment of COVID-19.
If you are COVID-19 patient or have COVID-19 related symptoms, you must consult a doctor for proper medical advice.
C5 Training Space does not assume any responsibility for any injury or damage to any person arising out of or related to any use of recommendations given by our Nutritionist or for any error or omissions.

 

Product Refund Policy


14 Day Return Policy

We offer you complete peace of mind while ordering at C5 Training Space - you can return all items within 14 days of receipt of goods. Please ensure that the product is unused and the tags, boxes and other packaging is intact.

If you are not satisfied with what you have bought, we'll gladly take it back within 14 days from the date of delivery, for that please send us pictures of the packaging and product(s) at c5trainingspace@gmail.com. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer.


If an item is found damaged, missing or incorrect as per your order & the description on our website, customers have to escalate a concern with us within 48 hours of delivery. Send us a picture of the packaging and products at c5trainingspace@gmail.com or call on 9370484431 within those 48 hours (excluding gazetted holidays & Sunday). We will arrange a reverse pickup for the product and then issue either a full refund as per your request. Replacements are subject to availability of the particular product. Please note the usual 14-day return policy won’t be applicable in these kinds of cases.


Nutrition: Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product

Fitness Equipment/Accessories:

1.Any Fitness Equipment/Accessory will be valid for replacement within 14 days of delivery.

2.Any Fitness Equipment will be replaced in case of manufacturing defect only.

3.Any Fitness Accessory will be replaced in case of manufacturing defect, size or colour change.


Following shall NOT be eligible for return or replacement:

1.Damages due to misuse of product

2.Incidental damage due to malfunctioning of product

3.Any consumable item which has been used or installed

4.Products with tampered or missing serial / UPC numbers

5.Combos sold won't be taken back/returned as individual units

Any damage / defect which are not covered under the manufacturer's warranty

Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered

Some special rules for promotional offers may override “C5 Training Space’s 14 Day Returns Policy"

In case of any queries, please write to our customer care on c5trainingspace@gmail.com or call us on 9370484431


You can either write us at c5trainingspace@gmail.com or call at 9370484431, 10 AM to 7 PM to initiate a return.

Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged by us, you can return the item through SpeedPost courier service and share tracking details and we will return the courier costs.


In order to confirm cancellation of item(s) in your order, Refund will be processed in the following way

Back to Source - In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction.

Once you have requested the cancellation of item(s) in your order, C5 Training Space will complete the cancellation and initiate the refund.